Terms of Service
Plain English: XactCheck helps roofing contractors spot possible gaps in Xactimate estimates. Results are informational. You review them and you send any adjuster email yourself. Payments are processed by Stripe when billing applies.
1. Agreement
By accessing or using XactCheck (including the Telegram bot and the Site at xactcheck.ariadal.com), you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you use XactCheck on behalf of a company, you represent you have authority to bind that company, and “you” includes that company.
2. The service
XactCheck provides software-assisted review of Xactimate estimates you upload. Features may include flagging potentially missing materials/components, estimating potential supplement amounts, and generating a copy-paste email template for you to send to an adjuster.
We do not email adjusters, carriers, or homeowners for you. We do not file supplements for you. We do not provide insurance advice, legal advice, public adjusting services, or a contractor bid.
3. Eligibility and audience
You must be able to form a binding contract. XactCheck is intended for business users such as roofing contractors. It is not intended for homeowners managing their own claims, or for insurance carriers / carrier adjusters acting for carriers.
4. Telegram access
Access is primarily through Telegram. You are responsible for your Telegram account, device security, and the content you upload. Telegram’s terms govern your use of Telegram. We are not responsible for Telegram outages, account bans, or platform changes outside our control.
5. Payment
- Paid use of XactCheck is billed through Stripe.
- Prices, plans, and any promotional offers (if offered) are presented in-product or at checkout, not as a fixed public price list on this Site.
- You authorize Stripe and us to charge applicable fees when you purchase or subscribe.
Fees are non-refundable except where required by law or expressly stated by us in writing. Taxes may apply. Failed payments may result in suspension.
6. Your content and license
You retain ownership of files and content you upload (“Customer Content”). You grant Ariadal a worldwide, non-exclusive license to host, process, transmit, and create derivative outputs from Customer Content solely to provide and secure the service (including audits and templates).
You represent and warrant that you have all rights needed to upload Customer Content and that your upload and use will not violate law or third-party rights (including privacy, confidentiality, and insurance/claim handling rules that apply to you).
7. Acceptable use
- No unlawful, deceptive, infringing, or abusive use.
- No uploading malware or data unrelated to a legitimate estimate audit.
- No attempts to disrupt, probe, scrape, or reverse engineer the service except to the extent permitted by law.
- No using outputs to misrepresent facts to insurers, adjusters, or others.
8. No professional advice; no accuracy guarantee
Outputs (including missing-item lists, dollar figures, and email templates) are automated estimates for your internal business use. They may be incomplete, outdated, or incorrect. You are solely responsible for reviewing outputs, deciding what to supplement, and for all communications with carriers, adjusters, and customers. You remain responsible for licensing, insurance, and claim-handling compliance in your jurisdiction.
XactCheck is not affiliated with, endorsed by, or sponsored by Xactimate or its owner. Xactimate is a trademark of its respective owner.
9. Intellectual property
The XactCheck name, Site, software, and branding are owned by Ariadal or its licensors. Except for your Customer Content, you receive no ownership rights. You may use the service only as permitted under these Terms.
10. Third-party services
The service depends on third parties (including Telegram and Stripe). Their availability and policies are outside our full control. Your use of those services is subject to their terms.
11. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARIADAL AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST CLAIMS VALUE, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR XACTCHECK IN THE THREE (3) MONTHS BEFORE THE CLAIM OR (B) USD $100.
13. Indemnity
You will defend and indemnify Ariadal and its operators against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the service, Customer Content, or your communications with third parties (including adjusters, carriers, and customers), except to the extent caused by our willful misconduct.
14. Suspension and termination
We may suspend or terminate access for Terms violations, nonpayment, suspected fraud/abuse, legal risk, or to protect the service. You may stop using the bot at any time. Sections that by nature should survive (including IP, disclaimers, liability limits, and indemnity) will survive termination.
15. Changes
We may update these Terms by posting a new version with a new effective date. Continued use after changes become effective constitutes acceptance. If you do not agree, stop using the service.
16. Governing law and disputes
These Terms are governed by the laws of the United States and the state in which Ariadal Group principally operates, without regard to conflict-of-law rules, except where mandatory local law provides otherwise. Exclusive venue for disputes will be the state or federal courts located in that state, except where prohibited. (Governing state to be confirmed by Ariadal and counsel.)
17. Miscellaneous
These Terms are the entire agreement between you and us regarding the service and supersede prior understandings on that subject. If a provision is unenforceable, the remainder stays in effect. You may not assign these Terms without our consent; we may assign them in connection with a reorganization or sale. Failure to enforce a provision is not a waiver. Notices may be provided via the bot, the Site, or email when available.
18. Contact
Questions: Telegram @XactCheckBot.
Xactimate is a trademark of its respective owner.